Delivery & Return
Delivery Options Overview
Metamining offers a range of shipping methods to suit your needs and budget, from cost-effective standard delivery to faster express services with DHL, UPS, FedEx and StarTrack.
1. Order Your Product and Choose Delivery
2. Receive Your Order Confirmation Message
3. Wait for Your Order to Arrive
Return or Refunds
All new ASIC miners come with a manufacturer warranty, generally 6 months unless otherwise specified. Warranty claims are subject to the manufacturer's terms and conditions, including those of Antminer, Goldshell, Innosilicon and other brands.
Used and refurbished miners are tested before shipping and are generally not eligible for change-of-mind returns. Damage caused by improper use, overheating, incorrect voltage, unauthorised modifications or operation outside manufacturer specifications may not be covered by warranty.
All sales are generally final, and change-of-mind refunds are not accepted. Return shipping costs may apply depending on the circumstances. All purchases remain subject to Australian Consumer Law, including applicable rights to a repair, replacement or refund for faulty products.
Website: https://metamining.com.au/contact
Email: info@metamining.com.au
FAQs
Orders are typically processed and dispatched within 2–3 business days after payment confirmation, subject to stock availability. Bulk orders may require an additional 1–2 business days.
International shipping generally takes 7–14 business days, depending on your location, customs clearance and courier availability. Remote locations may take longer.
Yes! Metamining offers delivery across Australia, including major cities and regional areas.
Shipping costs and delivery times vary depending on your postcode, product weight, package dimensions and the number of units ordered.
Depending on stock availability and the product selected, orders may be dispatched from our Australian operations or directly from our international suppliers.
Where applicable, we will provide shipping and tracking details once your order has been dispatched.
Import duties, GST and customs clearance fees may apply to international shipments. Unless explicitly stated otherwise in your quote or checkout, these charges are the customer's responsibility. Please contact us before purchasing if you would like to confirm the shipping terms.
Metamining accepts bank transfers and credit card payments. Cryptocurrency payments, including Bitcoin (BTC), Ethereum (ETH), USDT and USDC, are also available upon request. Please contact our team to arrange payment via cryptocurrency.