Servicing & Maintenance

Keep Your ASIC Hardware Running at Its Best

ASIC miners operate continuously under high temperatures, heavy electrical loads and significant airflow. Over time, dust accumulation, ageing thermal compound, worn cooling fans, firmware issues and component failures can affect miner stability, temperatures and performance.

Metamining provides professional ASIC miner servicing, diagnostics, maintenance and component replacement from our facility in Perth, Western Australia.

From routine cleaning and preventative maintenance through to firmware restoration, thermal servicing, fan replacement, power supply replacement and control board replacement, our goal is simple — help keep your mining hardware operating reliably and minimise unnecessary downtime.

1. Contact Metamining

Tell us your miner manufacturer, model and the problem you are experiencing.

2. Inspection & Diagnostics

Once received, we inspect the miner and perform the appropriate diagnostic checks to determine its condition and identify potential faults.

3. Service Recommendation

Based on our inspection, we can advise which servicing, maintenance or component replacement is required. 

4. Servicing & Maintenance

The approved servicing is carried out, which may include cleaning, thermal servicing, component replacement or firmware update.

Contact Metamining for a Free Quote

Keep your miners clean, cool and hashing.

Website: https://metamining.com.au/contact

Email: info@metamining.com.au

Frequently Asked Questions

Why is my ASIC miner powered on but not hashing?

This can be caused by network issues, pool configuration errors, firmware problems, control board faults, PSU problems or hashboard failures. Start by checking the miner dashboard, pool connection and system logs. If the miner still shows zero or unstable hashrate, Metamining can inspect and diagnose the unit

Why is my ASIC miner overheating or running at high temperatures?

High temperatures are commonly caused by dust buildup, restricted airflow, failing cooling fans, poor ventilation or deteriorated thermal compound. Cleaning and preventative maintenance can help restore proper cooling and reduce the risk of thermal shutdowns.

Why is one of my hashboards missing or showing errors?

A missing hashboard can indicate a connection issue, power problem, firmware fault, temperature issue or a problem with the hashboard itself. Diagnostic logs can help identify which board is affected before further servicing or repair is recommended.

Why does my ASIC miner keep restarting, disconnecting or going offline?

Frequent restarts can be caused by unstable power, PSU faults, overheating, network interruptions, firmware corruption or hardware errors. Checking the miner logs and power supply is a good first step. If the issue continues, a full diagnostic inspection is recommended.

Why is my ASIC miner showing a lower hashrate than normal?

A reduced hashrate can be caused by overheating, dust buildup, failing fans, unstable power, firmware issues, pool configuration problems or one or more hashboards not performing correctly. Checking temperatures, miner logs and hashboard status can help identify the cause. If performance remains below normal, MetaMining can carry out a diagnostic inspection and recommend the appropriate service.